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New Nursing Home Abuse Hotline Receives Influx of Calls

December 15, 2011

A new nursing home abuse hotline in England has received over 2,000 calls in its first six months of operation. The hotline was set up in the wake of an abuse scandal at Winterbourne View in Bristol as a way for nursing home staff to report abuse or neglect.

The high number of calls has surprised even England’s Care Quality Commission.

One immediate inspection at a nursing home was already conducted after a call came in that a resident was physically abusing other residents.

Inspectors found the the nursing home was not adequately protecting its residents. In addition to the physical abuse, other signs of neglect were found which prompted inspectors to place the nursing home on notice to possibly be closed.

A spokesperson for the call center says the number of calls has been surprisingly high and the volume of calls is increasing.

Please call a nursing home abuse lawyer if you suspect a loved one is being abused in a nursing home. You have legal options that should be explored.